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Case Manager
Qualifications/Experience:
- Case Management: 2 years (Required)
- HMIS: 2 years (Preferred)
- Housing for Health: 2 years (Preferred)
- Leadership: 2 years (Required)
- Program management: 2 years (Required)
- Supervisory: 2 years (Required)
- Working with homeless: 2 years (Required)
Education:
- Master’s or Experience (Required)
Location:
- Los Angeles, CA 90008
Full Job Description
Turning Point Alcohol and Drug Education Program (Turning Point) provides a continuum of human services throughout Los Angeles County and operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
Turning Point programs provide reentry housing for women,reentry services for men and women. food, clothing, referrals and on-site supportive services to adults, women and families.
Turning Point is seeking a dependable, compassionate and empathetic Program Manager to oversee program services and join the team and support the mission of helping and providing support to the adults, women and children and families of the program.
- Responsible for managing contract compliance and outcomes of the program.
- Under the direction of the Executive Director, responsible for the daily operations of the program to include program management and coordination of work order assigned to.
- Work directly with Participants enrolled in the agency wide programs.
- Create, change and modify program services to meet client needs enrolled in agency programs, including reentry, housing, mental health etc.
- Collaborate and partner with partner agencies to establish outreach, resources and to develop life skills workshops for clients
- Conduct quality assurance review for program files, case management and contracts.
- Organize and lead team meetings.
- Collaborate and partner with partner agencies to establish outreach, resources and to develop life skills workshops for clients
- Conduct quality assurance review for program files, case management and contracts.
- Coordinate agreements and services with other partner agencies.
- Prepare monthly statistical reports to Executive Director and/or funders using the HMIS/CHAMP system, as needed.
- Provide crisis intervention to clients as needed.
- Work collaboratively with management team and Clinical Supervisor to ensure that services flow seamlessly with the program’s continuum of care.
- Supervise staff and interns.
Skills and Qualifications:
The ideal candidate must possess organizational intelligence and be able to implement the systems necessary to achieve the goals of the program.
- Bachelor’s degree required; Master’s degree preferred or related experience.
- 2 years of related experience to include supervision of staff.
- Demonstrate leadership ability, team management, and interpersonal skills.
- Excellent analytical, organizational and public speaking skills.
- Ability to manage multiple projects.
- Familiarity with best practices in homeless services: Trauma Informed Care, Housing First and
- Harm Reduction
- Experience with the HMIS/Clarity System to include input and reports.
- Experience working with women and children experiencing homelessness.
- Must be available for on-call
- Provide case management and / or mental health services in permanent supportive housing to include establishing a crisis response system.
- Possess strong verbal and written skills.
Primary responsibilities:
Competitive starting salary based on experience, life insurance, and availability of medical, dental and vision benefits.
